Client Portal — Terms of Use

These Terms of Use ("Terms") govern your access to and use of the client portal (the "Portal") operated by Vezoft EOOD ("Vezoft", "we", "us"), a single-member limited liability company incorporated in Bulgaria, on behalf of the business that invited you (your "Supplier"). By signing in to or using the Portal you agree to these Terms. If you do not agree, do not use the Portal.

Your commercial relationship is with your Supplier, not with Vezoft. The services, projects, invoices, and support you manage through the Portal are provided by your Supplier under whatever agreement you have with them. Vezoft only provides and hosts the Portal software and processes your account data on your Supplier's behalf. These Terms cover your use of the software; they do not change, replace, or add to your agreement with your Supplier.

1. Who may use the Portal

The Portal is for authorised representatives of the Supplier's client organisation. You must keep your credentials confidential and are responsible for activity under your account. Tell your Supplier immediately if you suspect unauthorised access.

2. Acceptable use

You agree not to:

• access data or accounts that are not yours, or attempt to circumvent the Portal's access controls or tenant isolation;
• upload malware, or content that is unlawful, infringing, or that you have no right to share;
• probe, scan, overload, or disrupt the Portal or its infrastructure, or use it to send spam;
• scrape, resell, or use the Portal other than for managing your own relationship with your Supplier.

3. Your content

You retain ownership of files, messages, and other content you submit. You grant Vezoft and your Supplier the limited rights needed to host, display, and process that content to operate the Portal. Your Supplier — not Vezoft — decides how the underlying business data is used, retained, and shared.

4. Privacy

Vezoft's handling of your personal data in connection with the Portal is described in the Client Portal Privacy Notice. In short: your Supplier is the controller of the project and business data; Vezoft is the processor for that data and the controller only of the thin account/authentication layer needed to run the Portal.

5. Availability and changes

We may update, suspend, or discontinue Portal features, and we may update these Terms. Material changes will be presented for your acknowledgement the next time you sign in. Continued use after a change means you accept the updated Terms.

6. Disclaimers and liability

The Portal software is provided "as is". To the extent permitted by law, Vezoft disclaims implied warranties for the software itself and is not liable for the services your Supplier provides through it. Any claim about the underlying services, deliverables, invoices, or support is between you and your Supplier.

To the maximum extent permitted by law, Vezoft is not liable for indirect, incidental, consequential, special, punitive, or exemplary damages, or for loss of profits, revenue, goodwill, anticipated savings, business opportunity, or data, even if advised of the possibility. Because the Portal is provided to you at no charge as part of your Supplier's subscription, Vezoft's total aggregate liability to you arising out of or related to these Terms is capped at one hundred euros (EUR 100).

Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability for fraud, gross negligence, wilful misconduct, death or personal injury caused by negligence, any liability that cannot be limited by law, and direct claims under GDPR Art. 82. Mandatory consumer-protection rights, where you qualify as a consumer under local law, are not affected by this Section.

7. Termination

Your Supplier may revoke your Portal access at any time. We may suspend access that breaches these Terms.

8. Governing law and jurisdiction

These Terms are governed by the laws of Bulgaria, excluding its conflict-of-laws rules. The courts of Kardzhali, Bulgaria have jurisdiction over any dispute about the Portal software arising between you and Vezoft. If you are a consumer habitually resident in the EU, you keep the mandatory protection of the law of your country of residence and the right to bring proceedings in the courts of that country; nothing in this Section deprives you of those mandatory rights. Any dispute about the underlying services, deliverables, invoices, or support is between you and your Supplier and is governed by your agreement with the Supplier, not by these Terms.

9. Contact

Questions about the Portal software: [email protected]. Questions about your services, invoices, or projects: contact your Supplier directly.