Service status
Live service health is published at status.timeros.ai — an independent monitor that runs on separate infrastructure, so it stays up when TimerOS does not.
Checked every minute from outside our network. This page is static and cannot tell you what is happening right now — the monitor can.
What the status page shows
Current health for the API, web app, client portal, website and desktop update feed, each with 90 days of daily uptime history. Incidents are posted with timestamped updates and kept permanently, so a link to one still resolves years later.
Days before monitoring began, or any period the monitor did not run, are shown as “no data” rather than counted as healthy.
- Historical uptime, by month
- Atom feed — every incident update, in any feed reader
- JSON API — machine-readable current status
Reporting something the monitor missed
The monitor checks from one place on the internet, so it can miss a problem that only affects you. If the status page looks green and TimerOS does not, tell us.
- General questions[email protected]
- Customer support[email protected]
- Security incidents[email protected]
Service Level Agreement
Our uptime commitments for paying plans are documented in the SLA. The status page is the monitor the SLA refers to: §1 defines unavailability as five or more continuous minutes of failure, as measured there.